Book An Appointment
Please read the Payment, Booking and Cancellation Policies before booking your appointment.
Please note that the booking time displayed on SumUp includes additional time allocated for clinicians' travel and paperwork.
For appointments and consultations that are not currently listed on our bookings system, feel free to contact us.
Payment Policy
To secure your appointment, a non-refundable deposit of £20.00 is required at the time of booking.
This deposit must be paid online via the provided link before your appointment can be confirmed.
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To ensure the smooth operation of our mobile podiatry service,
This deposit will be applied toward the total cost of your treatment.
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The remaining balance can be settled upon the clinician’s arrival using your preferred payment method
BACS, card, or cash.
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Please note that your appointment will only be confirmed once the deposit is received.
Payment of the remaining balance is expected at the time of service delivery.
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We appreciate your understanding and commitment to prioritizing your foot health with Twilight Podiatry.
Booking Policy
After booking your appointment and paying the deposit, your appointment has been secured.
By securing your appointment with a deposit, you are helping us to minimise disruptions caused by late cancellations or no-shows, allowing us to provide timely care to all our clients.
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​At anytime if you struggle to book online please contact us via 07307 996396 during opening hours.
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We also take phone calls on Sundays between 11am and 5pm for Bookings.
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Cancellation & Rescheduling Policy
At Twilight Podiatry, we understand that schedules can change.
To offer flexibility while maintaining fairness, our cancellation and rescheduling policy is as follows:
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- Rescheduling: You may cancel or reschedule your appointment up to 48 hours in advance and can choose a new appointment time.
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- Late Cancellation or Rescheduling: If you cancel or reschedule your appointment with less than 48 hours' notice, the full charge for the appointment will apply.
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- One Rescheduling Opportunity: You are allowed one rescheduling per appointment without additional charges, as long as it is done within the appropriate timeframe.
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If you need to cancel your appointment, please notify us at least 24 hours in advance.
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Missed Appointments:
If you miss your appointment without prior notice, the deposit will be forfeited, and a new deposit will be required for any subsequent bookings.
Deposits are non-refundable but may be transferable to a future appointment if cancellation is made within the specified notice period.
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Additional Forms
Once you have booked your appointment, you will receive the following forms in 24-48 hours:
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​- Medical Form – To provide important information about your medical history.​
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- Lifestyle Form – To help us better understand your daily activity and foot health needs.
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- Self Assessment Footwear Form - identifies footwear-related issues, promotes awareness, and supports tailored podiatric care.
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TWILIGHT EXPRESS APPOINTMENTS
Will receive a Form Via Email for Basic Information.
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These forms should be completed and returned prior to your appointment.